Shipping policy
Shipping Policy – HomeFlow Solutions
At HomeFlow Solutions, we aim to deliver your order as quickly and safely as possible.
Order Processing Time
All orders are processed within 1–3 business days after your order is placed.
Orders are not processed or shipped on weekends or public holidays.
If we experience a high volume of orders, shipments may be delayed slightly. If there will be a significant delay in shipping your order, we will contact you via email.
Estimated Delivery Time
Estimated delivery times vary depending on your location.
Typical delivery times:
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South Africa: 8-11 Business days
Please note that delivery times are estimates and not guaranteed, as delays may occur due to customs or courier services.
Shipping Costs
Shipping costs are calculated at checkout based on your delivery location and the shipping method selected.
From time to time, we may offer free shipping promotions.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email so you can track your package in real time.
Incorrect Address
Please ensure your shipping address is correct when placing your order.
HomeFlow Solutions is not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
HomeFlow Solutions is not responsible for lost or stolen packages confirmed as delivered by the courier.
If you believe your package was lost in transit, please contact us and we will assist you in resolving the issue.
Contact Us
If you have any questions about shipping, please contact us:
Email: Info@homeflowsa.co.za
Store: HomeFlow Solutions